It is common for software engineers to have quite a large number of skills under their belt, as the work they are required to do…
The days when a cellphone was merely used for making calls are long over; a modern smartphone is a miniature computer powerhouse that can handle a vast amount of information. As a result, your smartphone contains a treasure trove of personal and financial information, which can leave you at risk should your security be compromised.
Internet browsing or surfing is common globally; all of us browse the internet daily for one or the other purpose. However, little did we know that online browsing is not always safe, even if we have a secure connection. All social media platforms and internet browsers are prone to data breaching, which compromises online privacy.
Customer service in 2021 will still be driven by COVID-19 pandemic, and its lasting effects.
Contact center managers have had to reconsider their business models, plans, and infrastructure. These changes have accelerated a transition into a new way of working which is remote, flexible, and technology-led.
There are more than 50 000 Wordpress plugins available, the sheer number of plugins can be overwhelming and can raise uncertainly over which plugins are the most stable and secure.
Introduction 2020 has been a year that saw the adoption of new technologies, especially with regards to working from home. As an IT professional, it…
Tech support employees are always under pressure when assisting customers. Getting the right set of tools could help your tech support be able to assist your customers as efficiently as possible.
Introduction Working remotely has become a major trend of 2020 and it will likely continue moving forward. Having a lack of physical presence with co-workers…
Search engines are an example of something that many people use every day, people use it to search for the best pizza near them, the news today, or even what could be the best remote desktop software, but Search Engines are not something that people necessarily understand.
Augmented Reality (AR) is a currently trending technology opportunity; it is becoming more and more in-depth as smartphones now have “AR-ready” features and other compatible devices are now accessible around the world.