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Customer service in 2021 will still be driven by COVID-19 pandemic, and its lasting effects.
Contact center managers have had to reconsider their business models, plans, and infrastructure. These changes have accelerated a transition into a new way of working which is remote, flexible, and technology-led.
There are more than 50 000 Wordpress plugins available, the sheer number of plugins can be overwhelming and can raise uncertainly over which plugins are the most stable and secure.
The year 2021 has arrived, and the previous year certainly has been an eventful one. Technological support continues to evolve and improve, and the sheer number of business intelligent tools available can be daunting. Choosing the best tools available can be a challenge, which is why we have listed some of the best business intelligence tools available in the industry today.