Introduction 2020 has been a year that saw the adoption of new technologies, especially with regards to working from home. As an IT professional, it…
Tech support employees are always under pressure when assisting customers. Getting the right set of tools could help your tech support be able to assist your customers as efficiently as possible.
Nowadays, it is common for an IT department to manage server functions, applications, data storage and network management, since all of these functions are co-dependent on ensuring proper delivery of services to end users.
Introduction Working remotely has become a major trend of 2020 and it will likely continue moving forward. Having a lack of physical presence with co-workers…